Trade Support’s mission is to ensure all trades and events on the Front office position are correctly reflected in the relevant IT system and/or database in order, mainly:

・for the Operations chain to be able to ensure a smooth settlement/ matching/ pre-confirmation for all operations;
・for Front Office to have a clear visibility of their position and risk
・Work closely with IT team to define requirements for new business initiative or propose system enhancement / bug fix requests.

① Support/ monitor and control the sales and trading activity of Cash Equity Services team.
② Service the client base and ensure all operational requirements are completed to a high standard.
③ Be subject expert to take a lead in designated tasks, developing workflow and procedural solutions on business growth and new client onboarding flow, especially for agency activities for cash equity
④ Risk assessed mindset and identify any potential risk on current/new business and to implement any control workflow process when needed and with adequate framework
⑤Provide support to team management, understanding the bank strategies and to promote the correct Group Value

① Post-trade transaction support – monitor and control bookings/ positions/ trade enrichment; ensure all trade confirmations are processed; follow up on any events related to the lifecycle of the trade (e.g. confirmation, settlement, fail trade follow-up, matching issue follow-up).

②Reporting – regular reporting to line/ regional management (KPI/KRI); and reporting to FO for their activities monitoring.

③Coordinate with different internal stakeholders, such as:

・IT on system issue follow-up and system enhancement;
・Global Trade Support Unit, Follow-the-Sun and ensure process/clients coverage around the globe;
・Global GSC teams- Settlements, Static Data, New Accounts, etc.

④ Project work – Analyze all new FO business proposals; establish workflows and procedures; carry out any local requirements for global projects.

⑤Client liaison – follow up on all client queries; manage and build relationships, ensure all client needs are delivered. Raise any new clients needs to manager and dedicated committees. Proactively troubleshoot and follow-up on remediation plan until roll-out

⑥Static data maintenance – perform all Asia-specific requirements, ensuring a full segregation of duties

・Strong and sharp analytical skills;
・Positive mindset, challenge and change oriented;
・Excellent communication skills, required to interface with various internal partners (Traders, Sales, other Middle Offices, Product Control teams, Back Offices, IT) and in different countries (Asia, Europe, America).
・English compulsory
・Japanese Native

詳細は、外部サイトリンクよりご確認ください。